This Privacy Policy explains how Vegas Hero, operated by Win Top Ltd, collects, uses, stores, and protects your personal data. It applies fully to all players residing in the United Kingdom. Please read it carefully so you understand how your information is handled when you use our web platform.

What We Collect and Why

When you create an account, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we may also collect billing information and records of your financial activity on the platform. We do not collect more than we need, and every piece of information we request serves a specific operational or compliance purpose.

We also gather technical data automatically as you interact with our web platform. This includes session logs, browser type, device information, and cookies that help us maintain the security and functionality of the site. Cookies allow us to recognise returning users, keep sessions stable, and identify unusual activity that may indicate a security concern. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how parts of the platform function.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only members of our team who require access to your data in order to carry out their duties are permitted to view it. We take reasonable technical and organisational measures to guard against unauthorised access, loss, or misuse of your information.

We share your data with third parties only in strictly limited circumstances. Payment processors need certain financial details to complete your transactions. Identity verification services receive the information required to confirm your identity in line with regulatory standards. Where we are legally obliged to do so, we may also disclose data to relevant regulatory or law enforcement authorities. We do not sell your personal data to any third party, and we do not share it for marketing purposes without your explicit consent.

You have the right to access the personal data we hold about you, to request corrections if anything is inaccurate, and to ask us to delete your data where there is no lawful reason for us to retain it. To exercise any of these rights, please contact us through the support channels available on the platform. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection obligations.

We retain your data for as long as your account remains active. Following account closure or a period of inactivity, we keep certain records for as long as required by our licensing authority and applicable law — typically to satisfy anti-money laundering and audit obligations. Once the applicable retention period has passed, your data is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you through the platform before those changes take effect. Continued use of the site following notification constitutes acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we handle your information.